Our Cookie Policy

Introduction

GDPR and Cookie Policy for Lee Dental Care

At Lee Dental Care, we are committed to protecting your privacy and ensuring the security of your personal data, in accordance with the General Data Protection Regulation (GDPR). This policy explains how we manage your information and how we use cookies to enhance your experience when visiting our website.
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Effective Date: 1st October 2024

Information We Collect

We collect various types of personal information to provide and improve our services, including:

‍Personal Details: Name, address, phone number, email address, date of birth, and next of kin information.
‍Health Information: Medical history, medications, treatment plans, and relevant health assessments.
‍Financial Information: Billing details, payment methods, and insurance information.
‍Website Usage: Data collected through cookies and similar technologies when you visit our website.

How We Use Your Information

We use your personal information for the following purposes:

‍Patient Care: To manage your treatment and appointments effectively.
‍Communication: To keep you informed about our services and any updates.
‍Billing and Payments: To handle transactions and manage accounts.
‍Legal Compliance: To ensure we comply with all relevant laws and regulations.
‍Service Improvement: To assess and improve the quality of care we offer.

Legal Basis for Processing

We process your personal data based on the following legal grounds:
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‍Consent: Where you have provided explicit consent.
‍Contractual Obligations: To fulfil our commitments to patients and service providers.
‍Legal Compliance: To adhere to regulatory and legal requirements.
‍Legitimate Interests: To deliver and improve our services while respecting your privacy.

Data Sharing and Disclosure

We may share your personal information with:
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‍Healthcare Providers: Such as other dentists or specialists involved in your care.
Regulatory Bodies: To comply with inspection and regulatory standards.
Service Providers: Third parties who support us in delivering services, such as IT providers.
Legal Authorities: Where legally required or in response to legal requests.

Data Security

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, or disclosure. These measures include:

‍Access Controls: Limiting access to personal data based on roles and responsibilities.
‍Encryption: Securing data during transmission and storage.
‍Staff Training: Regular training on data privacy and protection.

Data Retention

Your personal information is retained for as long as necessary to fulfil the purposes outlined in this policy and comply with legal obligations. Retention periods vary based on the type of information and applicable legal requirements.

Your Rights

You have the following rights regarding your personal information:
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‍Access: Request a copy of your personal data.
‍Rectification: Request corrections to any inaccurate or incomplete information.
‍Erasure: Request the deletion of your personal data, subject to legal limitations.
‍Restriction: Request that we limit processing of your data in certain situations.
‍Objection: Object to processing based on legitimate interests.
‍Data Portability: Request that your data be transferred to another organisation in a structured format.

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences and enabling website functionalities.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality.
Performance Cookies: Gather information on how visitors use our website to help us improve its performance.
Functionality Cookies: Remember choices you make to provide a personalised experience.
Targeting/Advertising Cookies: Track your browsing habits to display relevant advertisements.

How We Use Cookies

We use cookies to:

‍Enhance User Experience: Remember preferences and personalise your visit.
‍Analyse Website Traffic: Track visitor interaction to identify areas for improvement.
‍Improve Services: Continuously improve website performance and usability.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or accept cookies. However, disabling cookies may affect your browsing experience.

Third-Party Cookies

We may use third-party cookies from services such as Google Analytics to monitor website traffic and usage patterns. These third parties may also collect data about you, but you can control this through your browser settings.

Changes to this Policy

We may update this GDPR and Cookie Policy to reflect changes in our practices or legal requirements. Any significant updates will be communicated through our website.
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